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Shipping & Returns

Shipping Information

Free shipping within the UK. 

Ships in 7 working days or less. Transit time 1-2 business days. 

For UK destinations we ship unframed print orders by Royal Mail Tracked. This does not require a signature. Safeplace is available if a recipient isn’t going to be at home, please email with details.

If you'd like your order to be guaranteed to arrive before 1pm the next day after dispatch, we can send it by Royal Mail Special Delivery Guaranteed for an extra £7.95. This is normally a next working day service for most addresses within the UK (excludes offshore and some remote addresses). Please note, the Special Delivery service speeds up transit but doesn't affect order processing times.

Due to postal service limitations, oversized unframed prints (where the shortest dimension of the package is more than 84cm – this correlates to the shortest side of your print) are sent by our Express service. 

 

International Shipping

For overseas orders we ship unframed print orders by Royal Mail International Tracked. European destinations are priced at £20. Rest of the world will be priced at £30.

 

 

Return & Exchange Information

Our return and exchange policy is designed to provide our customers with peace of mind.

 

If you have changed your mind or are dissatisfied with a product you have 30 days to return your item for a full refund or replacement. 

Contact us with your order number and the reason for the return. As soon as we receive your request, we'll send step-by-step instructions on how to return your order. 

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Operating Hours

Mon - Fri: 9am - 6pm
Saturday: Closed
Sunday: Closed

Contact Us

For further details concerning our Art prints please Contact Us.
 

Email: info@twistedportrait.co.uk

© 2023 by The Gillan Gallery. All rights reserved.

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